Privacy Policy

Mayank Gangwar & Company, Chartered Accountants ("we," "our," or "us") values your trust and is committed to safeguarding your personal, financial, and confidential data. This Privacy Policy explains how we collect, handle, process, and protect your information when you access our website and book online consultation services.

We adhere strictly to applicable Indian data privacy regulations, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

To deliver our advisory services and schedule your consultation sessions, we may collect:

• Contact Details: Full name, email address, phone number, and city/state.
• Financial & Business Details: PAN, GSTIN, business entity name, accounting queries, tax planning requirements, or financial documents shared during consultations.
• Payment & Transaction Details: For our ₹99 consultation fee, we record transaction IDs, amount, timestamp, and payment status. We do not store credit/debit card numbers, CVVs, UPI PINs, or banking passwords.
• Technical Logs: IP address, device metadata, operating system, and standard browser analytics.

2. How We Use Your Information

• To confirm, schedule, and conduct CA consultation meetings.
• To process the ₹99 nominal consultation payment via secure aggregators and issue valid receipts.
• To deliver financial clarity, expense analysis, tax planning, and CFO advisory services.
• To maintain compliance with Institute of Chartered Accountants of India (ICAI) statutory and ethical guidelines.

3. Secure Payments via Razorpay

All online transactions are securely routed through Razorpay Software Private Limited. Your payment information is encrypted and transmitted directly through Razorpay's PCI-DSS compliant architecture. We do not access or store your raw banking or card credentials.

4. Professional Confidentiality & Disclosure

We treat all client financial records and consultations with strict professional privilege. We do not sell, rent, or trade your data to third parties. We share data only with:

• Payment Aggregators (Razorpay): Solely to verify and complete transaction requests.
• Regulatory/Statutory Authorities: Only when strictly required by applicable law, subpoena, or ICAI mandate.

5. Data Security & Retention

We implement industry-standard administrative, physical, and technical controls (including SSL encryption) to protect against unauthorized access or data breaches. Records are stored securely for the durations required by Indian taxation and accounting statutes.

6. Your Privacy Rights

You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or ask questions regarding our data management practices by reaching out to our contact desk.